// MANAGED VOIP & UCaaS

VOICE THAT NEVER DROPS.

Hosted voice, Microsoft Teams direct routing, SIP trunking, and contact center on geo-redundant carrier infrastructure. Per-user pricing, no long-term contract.

BOOK AN ASSESSMENT SEE PRICING

Voice that actually works during an outage

Voice is usually treated as a utility — assumed to work, rarely tested, painful when it fails. We design voice services with the same redundancy principles we apply to the rest of the infrastructure: diverse SIP routes, survivable branch voice, call-routing failover, and call-quality monitoring that detects problems before users start complaining.

The underlying platforms depend on your use case. Hosted PBX for straightforward office voice. Microsoft Teams Phone when you have already committed to the Microsoft stack. SIP trunking into an existing on-premises PBX when migration is not worth the disruption. Contact centre platforms when there are queues, skills-based routing, and reporting involved.

Hosted PBX

Full-featured cloud PBX with voicemail-to-email, call recording, and mobile softphone.

Teams Direct Routing

PSTN calling inside Microsoft Teams — survivable, cheaper than operator connect, and fully managed.

Contact Center (CCaaS)

Queues, IVR, omnichannel, and agent analytics. Integrations with Salesforce, HubSpot, and Zendesk.

SIP Trunking

Elastic SIP with redundant carriers, automatic failover, and toll-fraud monitoring.

E911 Compliance

Kari's Law and RAY BAUM's Act compliant. Per-extension dispatchable location enforcement.

Call Analytics

Real-time dashboards and monthly reports on call volume, AHT, hold times, and abandonment.

// FAQ

COMMON QUESTIONS.

Can we keep our numbers?

Yes. Full LNP porting is included. We manage the paperwork and schedule the cutover for off-hours.

Do you support remote / hybrid workers?

Yes. Desktop + mobile softphones with full feature parity. Users can move between home, office, and road seamlessly.

What about 911?

E911 is configured automatically for every endpoint. Dispatchable location is updated on move/add/change.

What is included in the monthly fee

Number porting, platform configuration, call-flow design, E911 setup, integration with your directory and MFA provider, call-quality monitoring, and support for moves, adds, and changes. Hardware — desk phones, headsets, conference units — is passed through at cost with lifecycle tracking.

Usage charges (international minutes, toll-free termination, SMS) are billed separately at the rates our carriers quote us, with no markup. You can see them on the invoice.

READY TO MOVE?

30-minute scoping call. We'll give you a fixed monthly price before we hang up.

CALL 800-700-7500 BOOK ONLINE